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Returns & Exchanges
At From Rachel, we want you to feel confident in your style. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
1
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
2
Prepare Your Package
Place the unworn items with original tags attached into their original packaging or a secure shipping box.
3
Print and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing